Frequently Asked Questions

Inspiration photos are always welcome! While designs may be used as inspiration, every dessert is handcrafted and may vary slightly from reference images. Sweet Village Baking Co. will create a unique design for your order inspired by your theme while incorporating individual style and technique.

Sweet Village Baking Co. is not an allergen-free kitchen. Products may contain or come into contact with common allergens such as dairy, eggs, wheat/gluten, nuts, and soy.

Deposits are non-refundable. However, cancellations made a minimum 14 days before scheduled pick-up/delivery may have the deposit applied as store credit toward a future order.

Delivery is available on orders above $100 for an additional charge as well as select Holiday Pre-Orders.

Delivery cost is based on distance; distance is calculated from the intersection of Manning Road and County Road 22.

Orders can be picked up at Sweet Village Baking Co.’s home studio location. Specific address will be provided after final payment is made.
Pick-up window is from 9:00am -11:00am on the Saturday of your event. Additional days/times may be available at request.

Please note that all baked goods are perishable, and need to be stored appropriately to ensure freshness and no spoilage. Each order will come with specific serving and storing information at the time of pick up/delivery.

Sweet Village Baking Co takes great care to ensure every order meets the highest standards of quality and design. If you have any concerns with your order, please contact as soon as possible so that the situation can be addressed promptly. Photos may be requested to help assess the issue. Because cakes and desserts are perishable items, concerns must be reported within 24 hours of pick-up/delivery.

All desserts, especially cakes, should be transported on a flat, stable surface in your vehicle. We recommend the floor of the front passenger seat or the trunk. Avoid placing desserts on seats in the car as the seats are not level, and this can cause the desserts to slide.
Please note, once an order has been picked up and leaves Sweet Village Baking Co., we cannot be responsible for damage that occurs due to improper transport or storage.

Yes! Sweet Village Baking Co. can assist you with additional celebration details. These services range from individual celebration details such as custom signs, or balloon arches to full service party planning. Please see the party planning tab for more information, or contact us for a quote.